Client retention courses

Client retention courses

Ensure your business runs successfully by retaining and motivating your clients. The YMCA Client Retention course will help you understand the importance of building rapport and communicating with clients to increase exercise adherence.

This module is essential for personal trainers, providing the tools to ensure that you can drive your clients towards achieving their goals.

In this course you will learn to use a range of tools that will increase clients motivation and exercise adherence, understand the models used in exercise adherence and develop a range of strategies to increase client retention, exercise adherence and client motivation.